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Frequently Asked Questions

Q. When will my order be shipped?

A. Orders placed by 12 pm eastern time will normally be shipped same day. Any orders received after will be shipped within 24 hours.

Q. Do you ship Internationally?

A. Absolutely! We ship all over the world. You can order directly off the website no matter where you live. If you are need of something fast and do not mind spending a few extra dollars on shipping please Contact Me prior to placing your order. If you provide me with your full shipping address along with a contact phone number I can obtain a quote from DHL. Shipping time via DHL is usually 3-5 days. (I have no idea how they do it either)

Q. Can you customize the items?

A. On nearly all items we can laser engrave text or logos (if you can provide vector artwork).

Q. Can you do large orders for my company promotions?

A. Yes, we work with many businesses large and small to make customized company gifts or promotional items.

Q. I want something special for a gift, but don't know where to start concerning puzzles... can you help?

A. Oh yes, happy to assist. Tell me more about the person and what you would like to achieve with the puzzle and I will make specific selections. We offer more than 400 puzzles of all degrees of difficulty and a multitude of various types of challenges. best email contact is

Q. I am interesting in starting my own busines/expanding to offer your puzzles as well. Do you have a Wholesale Program or anything similiar?

A. Indeed we do! In fact we have a page made just for you which outlines our Wholesale Program. Please Contact Dave directly for additional information.