Shipping & Handling
In most cases, your package will be shipped within 2 business days of receiving your order (usually faster). During the Christmas holiday season we ship within 1 day of order, usually the same day if your order comes in before noon EST.
If in the rare case an item is out of stock, we will contact you via email or phone so that you can advise us whether to back order, cancel, or substitute the item We will also give you an estimated date that you can expect to see your order. We generally ship within the United States using USPS Priority Mail (or first class for items under 12 oz) service unless you specify another method during checkout. For larger packages we usually will use DHL or Fed-EX
The time for delivery using USPS Priority Mail is typically 2-4 Days depending on your distance from Florida. DHL and FedEx Ground Service typically takes 1 day to Florida or GA, and 2-5 days for other parts of the USA.
For international orders, we will use the least expensive form of air shipping, unless you specify otherwise. Insurance is required. We are not responsible for any customs or duty charges at the destination country, so please check into that before placing large orders.
We use the International Rate Calculator at; http://ircalc.usps.gov/ to determine the shipping costs to your country. International rates provided at checkout are normally accurate, but it may be necessary for us to contact our international customers for additional funds prior to releasing an order if our estimated shipping charges are below the actual shipping rates.
We strive to make your total shipping costs close to our actual costs, with only a small handling fee.