Q: When will my order be shipped?

A: Orders placed by 12 pm eastern time will normally be shipped same day. Any orders received after will be shipped within 24 hours.

Q: Can you customize the items?

A: On nearly all items we can laser engrave text or logos (if you can provide vector artwork).

Q: Can you do large orders for my company promotions?

A: Yes, we work with many businesses large and small to make customized company gifts or promotional items.

Q: I want something special for a gift, but don't know where to start concerning puzzles... can you help?

A: Oh yes, happy to assist. Tell me more about the person and what you would like to achieve with the puzzle and I will make specific selections. We offer more than 400 puzzles of all degrees of difficulty and a multitude of various types of challenges.  best email contact is [email protected]